Returns
We hope you are a huge fan of your purchase. If you’re not completely satisfied, you can return your unwanted items within a period of 60 days without giving any reason.
You can return your order for a small charge via our returns partner, or if preferred, via your own choice of courier.
Return via Portal
Register your return at our partner Rebound with your order number & Email address and follow the instructions
- Simply register your return on our portal
- Scan your QR code at the post office
- Send your package to a local warehouse
- Don't worry about additional customs fees
Manual return
Return your order by your own means and send it directly to our warehouse. Non-EU customers may be subject to additional charges and duties when returning the items to our warehouse in the Netherlands. In which case any extra duties and charges will be borne by you. Please check with your courier for a list of associated charges.
Return Department
stichd sportmerchandising B.V.
De Posthoornstraat 16
NL-5048 AS Tilburg
Netherlands
Returns policy
To receive a full refund of your items, returns must be unworn and unused, with original tags and labels and, insofar reasonably possible, in original packaging. Returns will be inspected upon arrival before a refund is processed.
If you only return part of your order, the costs for delivery will not be refunded. We will pay you back with the same payment method with which you made the original transaction unless you have explicitly agreed otherwise.
You will receive your refund when we have received the goods back or you have provided proof that you have returned the goods.
Damages or faults upon receival
Your statutory rights, in particular in case of faulty or defective products, remain unaffected by this return policy. To report a faulty item please contact us via our contact form so we can provide you with instructions.
Loss in value of the goods
Your liability is purely for any loss in value of the goods resulting from use that outstrips the need to ascertain the nature, features and functionality of the goods.
Exchanges
Unfortunately we do not currently offer online exchanges. Please return the original product then place a new order.